SMS Terms & Conditions

Effective Date: August 9, 2026

Last Updated: August 9, 2026

These SMS Terms & Conditions (“SMS Terms”) govern your participation in text messaging communications from At Ease Parent LLC.

By opting in to receive SMS messages from At Ease Parent, you agree to these SMS Terms.

Our SMS communications are designed to provide helpful family-readiness guidance, timely updates, customer support, professional childcare resources, and relevant offers while respecting your privacy and communication preferences.

Program Description

By providing your mobile phone number and opting in, you agree to receive text messages from At Ease Parent LLC related to:

  • Order confirmations

  • Shipping and delivery updates

  • Customer support communications

  • Account and app notifications

  • Product and app updates

  • Family-readiness guidance and educational content

  • Seasonal planning resources

  • Free resource and download updates

  • Nanny and childcare professional resources

  • Professional partnership communications, when applicable

  • Community announcements

  • Product launches

  • Events and special announcements

  • Exclusive promotions and offers

Message frequency will vary based on your activity, purchases, requests, and communication preferences.

Opting In

You may opt in to receive SMS messages by:

  • Selecting an SMS consent checkbox on an At Ease Parent website form

  • Joining the At Ease Parent email and SMS community

  • Registering for a resource, assessment, event, promotion, or professional opportunity

  • Requesting SMS communications through another authorized method

By opting in, you confirm that:

  • You are the authorized user of the mobile phone number provided.

  • You consent to receive SMS messages from At Ease Parent LLC.

  • Your consent is not a condition of purchasing any product or service.

Message Frequency

Message frequency varies.

You may receive recurring text messages depending on:

  • Orders you have placed

  • Customer support requests

  • App or account activity

  • Educational content or resources you requested

  • Promotional campaigns you subscribed to

  • Community participation

  • Nanny or childcare professional partnership activity

  • Product launches and company announcements

Message & Data Rates

Message and data rates may apply.

Charges are determined by your wireless carrier and mobile service plan.

Please contact your wireless provider for information about your messaging and data plan.

Opting Out

You may opt out of SMS communications at any time.

To stop receiving text messages, reply:

STOP

After opting out, you may receive one final confirmation message confirming your request.

No additional marketing SMS messages will be sent unless you choose to opt in again.

Opting out of promotional messages may not prevent At Ease Parent from sending transactional or service-related communications associated with an active order, customer-support request, account activity, or other messages permitted by applicable law.

Rejoining the Program

If you opt out and later want to receive SMS messages again, you may re-enroll through an At Ease Parent SMS opt-in form or another authorized sign-up method.

Need Help?

If you need assistance with At Ease Parent SMS communications, reply:

HELP

You may also contact us directly:

Email: [email protected]

Phone: +1 855-419-2900

Supported Carriers

SMS services are supported by most major U.S. wireless carriers.

Carrier participation and functionality may vary.

Wireless carriers are not responsible for delayed or undelivered messages.

Privacy

Your privacy matters to us.

Your mobile phone number, SMS consent information, and text-messaging opt-in data will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may share information with service providers that help us operate the SMS program, deliver messages, maintain our systems, or provide customer support.

Those providers may use the information only as necessary to provide services on our behalf.

We use your information to provide the communications you requested or authorized and to support your experience with At Ease Parent.

For more information about how we collect, use, disclose, and protect personal information, review our Privacy Policy.

Eligibility

You must be at least 18 years old, or have the permission of a parent or legal guardian where permitted, to enroll in the At Ease Parent SMS program.

By opting in, you represent that you meet these requirements.

Changes to the SMS Program or These Terms

At Ease Parent LLC may modify or discontinue its SMS program or update these SMS Terms at any time.

Updates will be posted on this page with a revised effective or last-updated date.

Your continued participation after updated terms become effective constitutes acceptance of the revised SMS Terms.

Limitation of Liability

To the extent permitted by law, At Ease Parent LLC is not responsible for:

  • Delayed or undelivered SMS messages

  • Carrier network interruptions

  • Mobile device issues

  • Service outages beyond our reasonable control

  • Incorrect or outdated mobile numbers supplied by users

  • Charges imposed by your wireless carrier

SMS delivery depends on your wireless carrier, mobile network, device, and service availability.

Relationship to Other Terms

These SMS Terms supplement the At Ease Parent Terms & Conditions and Privacy Policy.

Where these SMS Terms specifically address text messaging, these SMS Terms apply to your participation in the At Ease Parent SMS program.

Contact Us

If you have questions about these SMS Terms & Conditions or our text messaging program, please contact:

At Ease Parent LLC

9783 E 116th Street #A492

Fishers, IN 46037-2822

United States

Email: [email protected]

Phone: +1 855-419-2900

Our Communication Promise

Every message should make the next step clearer.

Whether we are sending an order update, family-readiness resource, app notification, professional childcare insight, or occasional offer, our goal is to communicate with clarity, respect, and purpose.

We believe family communication should create support—not more noise.

Less to remember.

More support around you.

You don’t have to hold it all alone.